cc
Moderate
GE · Refrigerators
Communication Error Between Control Boards
Quick Answer
Error code CC on your GE Refrigerators means: Communication Error Between Control Boards. This is usually fixable — see the step-by-step guide below.
Affected Models
Applies to all models
Likely Causes
How to Fix It
1
Unplug the refrigerator for 5 minutes, then restore power to reset the communication link
2
If the error returns, access the main control board (usually behind the rear lower panel) and check all ribbon cables and harness connectors
3
Inspect each connector pin for corrosion, bending, or looseness and reseat all connections firmly
4
Check the wiring harness routing for pinch points or damage where wires pass through the cabinet
5
Replace the communication harness or the affected control board if connections are clean but the error persists
Pro Tip
This fix requires some technical knowledge. If you're unsure about any step, consider contacting support or a qualified technician.
Parts You May Need
Main control board (model-specific)
Wiring harness/ribbon cable
Dispenser control board (if that end is faulty)
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