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ci
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GE · Refrigerators
Ice Maker Error - Ice Production Failure
Quick Answer
Error code CI on your GE Refrigerators means: Ice Maker Error - Ice Production Failure. This is usually fixable — see the step-by-step guide below.
Likely Causes
  1. Ice maker module motor or heater has failed
  2. Water inlet valve to the ice maker is clogged or not opening
  3. Ice maker fill tube is frozen over preventing water from reaching the mold
  4. Ice maker thermostat is not sensing the correct mold temperature
How to Fix It
1
Check that the ice maker is turned on and the arm or switch is in the on position
2
Verify that the water supply line to the refrigerator is connected and the valve is open
3
Inspect the ice maker fill tube (at the back wall of the freezer) for ice blockage; thaw with a hair dryer if frozen
4
Test the ice maker water inlet valve for continuity (typically 200-500 ohms per solenoid coil)
5
If the fill tube and valve are fine, the ice maker module itself may need replacement
Pro Tip
This fix requires some technical knowledge. If you're unsure about any step, consider contacting support or a qualified technician.
Parts You May Need
Ice maker assembly (model-specific)
Water inlet valve for ice maker
Fill tube heater kit
Related Error Codes
0000/88CCdEFFHRS
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