H
e1
Easy Fix
HP · Printers
Paper feed or paper size mismatch error.
Quick Answer
Error code E1 on your HP Printers means: Paper feed or paper size mismatch error.. This is usually fixable — see the step-by-step guide below.
Affected Models
Likely Causes
  1. Paper jam
  2. Incorrect paper type/size settings
  3. Damaged paper feed rollers
  4. Overfilled tray
How to Fix It
1
Remove jammed paper from all access doors.
2
Reload paper and align guides.
3
Match paper size/type in print settings.
4
Clean pickup rollers.
5
Power cycle the printer and retry.
Pro Tip
This is a common issue that most users can resolve without specialized tools. Try the first step before moving on to more complex solutions.
Related Error Codes
Video Guides
Loading video guides…
Search more on YouTube →