H
e2
Easy Fix
HP · Printers
Input tray or paper sensor could not confirm loaded media.
Quick Answer
Error code E2 on your HP Printers means: Input tray or paper sensor could not confirm loaded media.. This is usually fixable — see the step-by-step guide below.
Affected Models
Likely Causes
  1. Empty tray
  2. Skewed paper stack
  3. Sensor obstruction
  4. Worn pickup rollers
How to Fix It
1
Load fresh paper stack below max fill line.
2
Adjust width guides snugly.
3
Check tray/sensor path for debris.
4
Clean rollers with lint-free cloth and water.
5
Retry test print.
Pro Tip
This is a common issue that most users can resolve without specialized tools. Try the first step before moving on to more complex solutions.
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