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H
e3
Moderate
HP · Printers
Carriage movement blocked or carriage jam detected.
Quick Answer
Error code E3 on your HP Printers means: Carriage movement blocked or carriage jam detected.. This is usually fixable — see the step-by-step guide below.
Affected Models
Applies to all models
DESKJETENVYLASERJETOFFICEJETSMARTTANK
Likely Causes
  1. Foreign object in carriage path
  2. Paper scraps
  3. Stalled carriage motor
  4. Mechanical obstruction
How to Fix It
1
Turn off printer and unplug power.
2
Open access door and inspect carriage path.
3
Remove obstructions carefully.
4
Manually move carriage gently side-to-side if free.
5
Reconnect power and run self-test.
Pro Tip
This fix requires some technical knowledge. If you're unsure about any step, consider contacting support or a qualified technician.
Related Error Codes
E0E1E2E4E9
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