0xe8000015
Moderate
iTunes · Media Sync & Recovery
iTunes could not establish trusted session with connected iOS device.
Quick Answer
Error code 0xE8000015 on your iTunes Media Sync & Recovery means: iTunes could not establish trusted session with connected iOS device.. This is usually fixable — see the step-by-step guide below.
Affected Models
Applies to all models
Likely Causes
How to Fix It
1
Unlock device and tap Trust when prompted.
2
Reset location/privacy settings on iOS.
3
Restart Apple Mobile Device Service.
4
Delete lockdown pairing records and reconnect.
5
Retry sync/restore.
Pro Tip
This fix requires some technical knowledge. If you're unsure about any step, consider contacting support or a qualified technician.
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