9
Moderate
iTunes · Media Sync & Recovery
iTunes update/restore interrupted by connection/security software.
Quick Answer
Error code 9 on your iTunes Media Sync & Recovery means: iTunes update/restore interrupted by connection/security software.. This is usually fixable — see the step-by-step guide below.
Affected Models
Applies to all models
Likely Causes
How to Fix It
1
Check cable/port integrity.
2
Temporarily disable security software that inspects device traffic.
3
Restart device/computer and retry.
4
Use trusted network for firmware verification.
5
Retry in recovery mode.
Pro Tip
This fix requires some technical knowledge. If you're unsure about any step, consider contacting support or a qualified technician.
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