f0e5

Easy Fix

Kenmore · Washing Machines

Unbalanced Load Detected

Quick Answer

Error code F0E5 on your Kenmore Washing Machines means: Unbalanced Load Detected. This is usually fixable — see the step-by-step guide below.

Affected Models

Applies to all models

Likely Causes

Load consists of one or two heavy items causing severe drum imbalance during spin
Washer leveling legs are not properly adjusted, causing the machine to rock
Suspension springs or shock absorbers are worn and not dampening drum movement
Drum bearing is worn, allowing excessive drum movement

How to Fix It

Open the washer and redistribute the laundry evenly around the drum; add a few towels if washing a single bulky item

Check that the washer is level using a bubble level on top of the machine and adjust the leveling feet as needed

Ensure the washer is on a solid, flat floor surface; a plywood board can help stabilize on uneven floors

If the error recurs with properly balanced loads, inspect the suspension springs (top load) or shock absorbers (front load) for wear

Replace worn suspension components if they show signs of stretching, breakage, or fluid leakage

Pro Tip

This is a common issue that most users can resolve without specialized tools. Try the first step before moving on to more complex solutions.

Parts You May Need

Suspension spring kit (part #W10780048, top load)

Shock absorber kit (part #W10739670, front load)

Leveling leg kit

Related Error Codes

Video Guides

Loading video guides…