hmax-1
Easy Fix
Max · Streaming
Max platform returned a transient service-side error.
Quick Answer
Error code HMAX-1 on your Max Streaming means: Max platform returned a transient service-side error.. This is usually fixable — see the step-by-step guide below.
Affected Models
Likely Causes
How to Fix It
1
Retry after short delay.
2
Restart app.
3
Sign out/in.
4
Switch playback device to compare.
5
Contact support if account-specific failures persist.
Pro Tip
This is a common issue that most users can resolve without specialized tools. Try the first step before moving on to more complex solutions.
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