19 known error codes for this model

100 Easy Fix

General Max playback startup failure.

1000021 Easy Fix

Max session metadata retrieval failed.

1001 Easy Fix

Max app encountered a service handshake timeout.

1300799 Easy Fix

Max request failed in account/profile validation.

1400503 Easy Fix

Max failed playback start due to service-side session processing issue.

1400899 Easy Fix

Max account/device authorization check failed during playback startup.

1K-0028 Moderate

Max media pipeline initialization failed on current device.

1K-0033 Moderate

Max secure playback component failed to initialize.

20000 Easy Fix

Max service request returned generic platform fault.

20001 Easy Fix

Max entitlement check failed for requested content.

20002 Easy Fix

Max could not complete account or entitlement validation for playback.

20003 Easy Fix

Max playback request denied by service policy/validation.

321 Moderate

Max client failed to establish a stable stream session.

420 Easy Fix

Max request blocked or denied by account/network policy.

905 Moderate

Max secure playback initialization failed.

HMAX-1 Easy Fix

Max platform returned a transient service-side error.

HMAX-401 Easy Fix

Max authorization failed for the current session.

HMAX-429 Easy Fix

Max request rate limited due to repeated retries.

HMAX-503 Easy Fix

Max service temporarily unavailable for the request.