hmax-401
Easy Fix
Max · Streaming
Max authorization failed for the current session.
Quick Answer
Error code HMAX-401 on your Max Streaming means: Max authorization failed for the current session.. This is usually fixable — see the step-by-step guide below.
Affected Models
Likely Causes
How to Fix It
1
Reauthenticate account login.
2
Reset password if needed.
3
Remove/re-add app on affected device.
4
Confirm active subscription.
5
Retry playback from account home page.
Pro Tip
This is a common issue that most users can resolve without specialized tools. Try the first step before moving on to more complex solutions.
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