0x80070002
Moderate
Microsoft · Windows
The system cannot find the file specified. A required update file, manifest, or system component is missing from the expected location.
Quick Answer
Error code 0x80070002 on your Microsoft Windows means: The system cannot find the file specified. A required update file, manifest, or system component is missing from the expected location.. This is usually fixable — see the step-by-step guide below.
Affected Models
Applies to all models
Likely Causes
How to Fix It
1
Run the Windows Update Troubleshooter: Settings > System > Troubleshoot > Other troubleshooters > Windows Update.
2
Clear the Windows Update cache: Stop the wuauserv and bits services, delete the contents of C:\Windows\SoftwareDistribution, then restart both services.
3
Run sfc /scannow to scan for and restore missing system files.
4
Run DISM /Online /Cleanup-Image /RestoreHealth to repair the component store and download any missing manifests.
5
Verify the Windows Update service and BITS service are running: Open services.msc, find 'Windows Update' and 'Background Intelligent Transfer Service', ensure both are Started with Startup Type set to Manual or Automatic.
6
Check the CBS.log (C:\Windows\Logs\CBS\CBS.log) for the specific file that cannot be found — this helps identify whether it is a component manifest, payload file, or update package issue.
7
Download and install the specific failing update from the Microsoft Update Catalog (catalog.update.microsoft.com) as a standalone package.
Pro Tip
This fix requires some technical knowledge. If you're unsure about any step, consider contacting support or a qualified technician.
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