0x800f0983
Moderate
Microsoft · Windows
Windows Update component error during a feature update installation. The servicing stack failed to process the update package during a major version upgrade.
Quick Answer
Error code 0x800F0983 on your Microsoft Windows means: Windows Update component error during a feature update installation. The servicing stack failed to process the update package during a major version upgrade.. This is usually fixable — see the step-by-step guide below.
Affected Models
Applies to all models
Likely Causes
How to Fix It
1
Ensure sufficient disk space: Feature updates require at least 20 GB of free space on the system drive. Use Disk Cleanup (cleanmgr) with 'Clean up system files' to remove previous Windows installations, update caches, and temporary files.
2
Temporarily uninstall third-party antivirus and security software before attempting the update.
3
Run the Windows Update Troubleshooter: Settings > System > Troubleshoot > Other troubleshooters > Windows Update.
4
Reset Windows Update components: Open Command Prompt as Administrator. Stop services: net stop wuauserv && net stop bits && net stop cryptsvc. Delete C:\Windows\SoftwareDistribution and C:\Windows\System32\catroot2 folders. Restart services.
5
Update your drivers, especially graphics, storage controller, and network drivers, directly from the manufacturer's website before retrying the feature update.
6
Use the Windows 11 Installation Assistant or Media Creation Tool to perform the feature update directly rather than through Windows Update — this often bypasses component issues.
7
Check C:\$WINDOWS.~BT\Sources\Panther\setuperr.log for specific failure details about what caused the rollback.
Pro Tip
This fix requires some technical knowledge. If you're unsure about any step, consider contacting support or a qualified technician.
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