0x80248007
Moderate
Microsoft · Windows
A download manager error occurred because update metadata is invalid or corrupted. The Windows Update client cannot parse the update information received from the server.
Quick Answer
Error code 0x80248007 on your Microsoft Windows means: A download manager error occurred because update metadata is invalid or corrupted. The Windows Update client cannot parse the update information received from the server.. This is usually fixable — see the step-by-step guide below.
Affected Models
Applies to all models
Likely Causes
How to Fix It
1
Clear the Windows Update data store: Open Command Prompt as Administrator, run: net stop wuauserv, then delete the entire C:\Windows\SoftwareDistribution folder (it will be recreated), then run: net start wuauserv.
2
Run the Windows Update Troubleshooter: Settings > System > Troubleshoot > Other troubleshooters > Windows Update.
3
If behind a corporate proxy, ensure that the following URLs are whitelisted: *.update.microsoft.com, *.windowsupdate.com, download.microsoft.com, *.delivery.mp.microsoft.com.
4
Reset the BITS (Background Intelligent Transfer Service) queue: Open Command Prompt as Administrator and run: bitsadmin /reset /allusers.
5
Flush DNS and reset network: Open Command Prompt as Administrator and run: ipconfig /flushdns && netsh winsock reset && netsh int ip reset.
6
If on a WSUS-managed network, ask your administrator to run a WSUS cleanup and resynchronize the catalog, or temporarily point the client directly to Microsoft Update by modifying the registry key HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU.
Pro Tip
This fix requires some technical knowledge. If you're unsure about any step, consider contacting support or a qualified technician.
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