ce-107857-8
Moderate
PlayStation · Gaming
Connection error on PS5, failed to connect to online services or game server
Quick Answer
Error code CE-107857-8 on your PlayStation Gaming means: Connection error on PS5, failed to connect to online services or game server. This is usually fixable — see the step-by-step guide below.
Affected Models
Applies to all models
Likely Causes
How to Fix It
1
Restart your PS5 and router
2
Run a network connection test in Settings > Network > Test Internet Connection
3
Switch to a wired connection if possible
4
Update your PS5 system software to the latest version
5
Check status.playstation.com for any reported service issues
6
Change DNS to 8.8.8.8 / 8.8.4.4 and retry
Pro Tip
This fix requires some technical knowledge. If you're unsure about any step, consider contacting support or a qualified technician.
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