ce-108262-9
Moderate
PlayStation · Gaming
Application or system software error causing a game or app to crash on PS5
Quick Answer
Error code CE-108262-9 on your PlayStation Gaming means: Application or system software error causing a game or app to crash on PS5. This is usually fixable — see the step-by-step guide below.
Affected Models
Likely Causes
  1. The game or application encountered a software bug or corrupted data
  2. System software is outdated and incompatible with the game update
  3. Game installation files are corrupted on the storage drive
  4. Overheating is causing system instability and crashes
How to Fix It
1
Close the crashed application and relaunch it
2
Check for and install any available game updates by highlighting the game and pressing Options > Check for Update
3
Update your PS5 system software to the latest version in Settings > System > System Software > System Software Update and Settings
4
Delete the game and reinstall it to replace potentially corrupted files
5
Rebuild the database by booting into Safe Mode (hold power button until second beep) and selecting option 5
6
Ensure your PS5 has proper ventilation and is not overheating
Pro Tip
This fix requires some technical knowledge. If you're unsure about any step, consider contacting support or a qualified technician.
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