np-34957-8
Moderate
PlayStation · Gaming
Server connection timed out, the PlayStation could not connect to the game or PSN server in time
Quick Answer
Error code NP-34957-8 on your PlayStation Gaming means: Server connection timed out, the PlayStation could not connect to the game or PSN server in time. This is usually fixable — see the step-by-step guide below.
Affected Models
Applies to all models
Likely Causes
How to Fix It
1
Check PSN status at status.playstation.com
2
Restart your PlayStation and router
3
Switch to a wired ethernet connection if you are on Wi-Fi
4
Change DNS settings to Google (8.8.8.8 / 8.8.4.4) or Cloudflare (1.1.1.1 / 1.0.0.1)
5
Try again later if PSN servers are experiencing high load
Pro Tip
This fix requires some technical knowledge. If you're unsure about any step, consider contacting support or a qualified technician.
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