ce-33743-0
Moderate
PlayStation · Gaming
Unable to connect to the server, connection to online services failed
Quick Answer
Error code CE-33743-0 on your PlayStation Gaming means: Unable to connect to the server, connection to online services failed. This is usually fixable — see the step-by-step guide below.
Affected Models
Applies to all models
Likely Causes
How to Fix It
1
Check the PSN status page for any reported outages
2
Restart your PlayStation and router
3
Ensure your NAT type is Type 1 or Type 2 (check in Settings > Network > View Connection Status)
4
If NAT type is Type 3, set up port forwarding on your router for PSN ports (TCP 80, 443, 3478-3480; UDP 3478-3479)
5
Try connecting to a different game or PSN service to isolate the issue
Pro Tip
This fix requires some technical knowledge. If you're unsure about any step, consider contacting support or a qualified technician.
Related Error Codes