ws-116449-5
Easy Fix
PlayStation · Gaming
PlayStation Network is under maintenance or experiencing a server-side issue
Quick Answer
Error code WS-116449-5 on your PlayStation Gaming means: PlayStation Network is under maintenance or experiencing a server-side issue. This is usually fixable — see the step-by-step guide below.
Affected Models
Likely Causes
  1. Sony is performing scheduled maintenance on PSN
  2. PSN services are experiencing an unplanned outage
  3. Regional PSN servers are temporarily unavailable
  4. A specific PSN feature (Store, multiplayer, friends) is down
How to Fix It
1
Check the PSN status page at status.playstation.com for maintenance notices
2
Follow PlayStation official social media accounts for outage updates
3
Wait for the maintenance to complete before trying again
4
If no maintenance is reported, restart your console and router and retry after 30 minutes
Pro Tip
This is a common issue that most users can resolve without specialized tools. Try the first step before moving on to more complex solutions.
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