14e

Moderate

Samsung · Refrigerators

Ice Maker Function Error

Quick Answer

Error code 14E on your Samsung Refrigerators means: Ice Maker Function Error. This is usually fixable — see the step-by-step guide below.

Likely Causes

Ice maker motor or heater is not functioning during the harvest cycle
Ice maker mold thermostat has failed preventing the harvest cycle from initiating
Ice maker fill tube is frozen shut preventing water from entering the mold
Ice maker control module has malfunctioned

How to Fix It

Check the ice maker for a buildup of ice in the mold or around the ejector mechanism

Inspect the water fill tube behind the ice maker for ice blockage and thaw if frozen

Verify the ice maker is turned on (check the arm position or electronic on/off switch)

Test the ice maker mold heater and thermostat for proper operation

Perform an ice maker test cycle by pressing and holding the Test button for 3 seconds

Pro Tip

This fix requires some technical knowledge. If you're unsure about any step, consider contacting support or a qualified technician.

Parts You May Need

Ice maker assembly (DA97-15217D)

Water fill tube heater (DA47-00425A)

Ice maker mold thermostat (DA47-10150E)

Related Error Codes

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