HomeBrandsSamsungRefrigerators39e/39c
39e/39c
Moderate
Samsung · Refrigerators
Ice Maker Function Sensor Error
Quick Answer
Error code 39E/39C on your Samsung Refrigerators means: Ice Maker Function Sensor Error. This is usually fixable — see the step-by-step guide below.
Likely Causes
  1. Ice maker position or rotation sensor has failed
  2. Ice maker ejector arm is stuck and cannot complete its rotation
  3. Ice clump is jamming the ice maker mechanism
  4. Ice maker motor is weak or failing to fully complete the harvest cycle
How to Fix It
1
Remove the ice bucket and inspect the ice maker for any jammed ice clumps
2
Break apart any ice clumps and clear the ejector mechanism of obstructions
3
Press and hold the Test button on the ice maker for 3 seconds to run a manual test cycle
4
Listen for the ice maker motor running during the test cycle and observe full rotation
5
If the motor does not complete a full cycle or makes grinding sounds, replace the ice maker assembly
Pro Tip
This fix requires some technical knowledge. If you're unsure about any step, consider contacting support or a qualified technician.
Parts You May Need
Ice maker assembly (DA97-15217D)
Ice bucket (DA63-07829A)
Related Error Codes
5E/SE1E6E8E/26E21E
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