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Easy Fix
Samsung · Refrigerators
Display Panel Communication Error
Quick Answer
Error code AP on your Samsung Refrigerators means: Display Panel Communication Error. This is usually fixable — see the step-by-step guide below.
Likely Causes
  1. Display panel is not communicating with the Wi-Fi module or main board
  2. Display panel touch screen has malfunctioned
  3. Software glitch in the display panel firmware
  4. Wire harness to the display panel is loose or damaged
How to Fix It
1
Power cycle the refrigerator by unplugging for 5 minutes and reconnecting
2
Check the display panel connection by removing the panel cover and reseating the connectors
3
Perform a display panel reset by pressing and holding Power Freeze and Power Cool simultaneously for 10 seconds
4
Check for available firmware updates through the Samsung SmartThings app
5
Replace the display panel if it remains unresponsive after reset and connector check
Pro Tip
This is a common issue that most users can resolve without specialized tools. Try the first step before moving on to more complex solutions.
Parts You May Need
Display panel assembly (DA92-00595B)
Display panel wire harness (DA96-00886A)
Related Error Codes
5E/SE1E6E8E/26E21E
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