T
e5
Moderate
Trane · HVAC Systems (AC, Furnaces & Heat Pumps)
Communication Error
Quick Answer
Error code E5 on your Trane HVAC Systems (AC, Furnaces & Heat Pumps) means: Communication Error. This is usually fixable — see the step-by-step guide below.
Likely Causes
  1. Damaged or broken communication wire between indoor and outdoor units
  2. Control board communication circuit failure on either unit
  3. Incorrect wiring connections at the indoor or outdoor terminals
  4. Electrical interference from nearby high-voltage equipment
How to Fix It
1
Verify all communication wiring connections are secure at both indoor and outdoor terminals
2
Test continuity of the communication wire between the indoor and outdoor unit
3
Check for proper voltage on the communication line (varies by system type)
4
Inspect for any damage to the wire from animals, weather, or UV exposure
5
If wiring tests normal, the control board on either unit may need replacement by a licensed HVAC technician
Pro Tip
This fix requires some technical knowledge. If you're unsure about any step, consider contacting support or a qualified technician.
Parts You May Need
Communication wire
Indoor control board
Outdoor control board
Wire connectors
Related Error Codes
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