W
-14
Easy Fix
Wyze · Smart Home Devices
Negative variant of authentication/session error on Wyze app.
Quick Answer
Error code -14 on your Wyze Smart Home Devices means: Negative variant of authentication/session error on Wyze app.. This is usually fixable — see the step-by-step guide below.
Likely Causes
  1. Expired login token
  2. Account policy/security challenge
  3. Clock sync issue
  4. App cache corruption
How to Fix It
1
Sign out and sign in again.
2
Set phone date/time to automatic.
3
Clear app cache and reopen.
4
Reset password if login loops occur.
5
Contact support for account-side lock checks.
Pro Tip
This is a common issue that most users can resolve without specialized tools. Try the first step before moving on to more complex solutions.
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