W
43
Moderate
Wyze · Smart Home Devices
Wyze app cannot connect to camera through relay/P2P path.
Quick Answer
Error code 43 on your Wyze Smart Home Devices means: Wyze app cannot connect to camera through relay/P2P path.. This is usually fixable — see the step-by-step guide below.
Affected Models
Applies to all models
CAMPANV3CAMV3APPPLUGDOORBELLV2
Likely Causes
  1. NAT traversal issue
  2. Firewall restrictions
  3. Temporary cloud relay outage
  4. Firmware compatibility issue
How to Fix It
1
Restart router to refresh NAT mappings.
2
Disable strict firewall filtering temporarily.
3
Update camera firmware.
4
Try turning mobile data off/on to reset path.
5
Retry after checking service status.
Pro Tip
This fix requires some technical knowledge. If you're unsure about any step, consider contacting support or a qualified technician.
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