W
13
Moderate
Wyze · Smart Home Devices
Wyze live stream initiation failed.
Quick Answer
Error code 13 on your Wyze Smart Home Devices means: Wyze live stream initiation failed.. This is usually fixable — see the step-by-step guide below.
Affected Models
Applies to all models
CAMPANV3CAMV3APPPLUGDOORBELLV2
Likely Causes
  1. Network path instability
  2. Device offline state
  3. Cloud relay timeout
  4. Insufficient upstream bandwidth
How to Fix It
1
Test upstream bandwidth from device location.
2
Move camera closer to router or add AP.
3
Reboot camera and router.
4
Reduce network congestion from other uploads.
5
Retry stream from a different phone/network.
Pro Tip
This fix requires some technical knowledge. If you're unsure about any step, consider contacting support or a qualified technician.
Related Error Codes
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