W
10005
Easy Fix
Wyze · Smart Home Devices
Wyze authentication endpoint returned an account/session error.
Quick Answer
Error code 10005 on your Wyze Smart Home Devices means: Wyze authentication endpoint returned an account/session error.. This is usually fixable — see the step-by-step guide below.
Likely Causes
  1. Invalid/expired token
  2. Password/account change
  3. Temporary auth service issue
  4. Clock skew
How to Fix It
1
Reset password and sign in again.
2
Ensure phone date/time is automatic.
3
Clear app cache/data.
4
Disable VPN and retry.
5
Contact support if account lock is suspected.
Pro Tip
This is a common issue that most users can resolve without specialized tools. Try the first step before moving on to more complex solutions.
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