W
48
Easy Fix
Wyze · Smart Home Devices
Wyze event retrieval failed for requested clip window.
Quick Answer
Error code 48 on your Wyze Smart Home Devices means: Wyze event retrieval failed for requested clip window.. This is usually fixable — see the step-by-step guide below.
Affected Models
Applies to all models
CAMPANV3CAMV3APPPLUGDOORBELLV2
Likely Causes
  1. Cloud index delay
  2. Expired session token
  3. Storage sync lag
  4. Network timeout
How to Fix It
1
Retry playback after a few minutes.
2
Refresh app session by signing out/in.
3
Confirm camera has stable connection.
4
Update app to latest version.
5
Retry from alternate network if needed.
Pro Tip
This is a common issue that most users can resolve without specialized tools. Try the first step before moving on to more complex solutions.
Related Error Codes
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