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GE · Refrigerators
Defrost Incomplete - Defrost Cycle Did Not Finish
Quick Answer
Error code dI on your GE Refrigerators means: Defrost Incomplete - Defrost Cycle Did Not Finish. This is usually fixable — see the step-by-step guide below.
Affected Models
Applies to all models
GFE26JYMFSGFE28GELDSGIE18GSHSSGNE27JYMFSGSS25GSHSSPVD28BYNFSPYE22KYNFS
Likely Causes
  1. Defrost heater has weakened and cannot fully melt the frost within the time limit
  2. Excessive frost buildup from a door seal leak requires more defrost time than the cycle allows
  3. Defrost termination thermostat is opening too early, cutting the heater off prematurely
  4. Evaporator fan is running during defrost, which should not happen, cooling the coils
How to Fix It
1
Check the door gaskets on both the fridge and freezer for air leaks allowing warm moist air in
2
Manually defrost the freezer by unplugging for 12-24 hours with doors open
3
Test the defrost heater for continuity (should be 20-50 ohms, depending on model)
4
Test the defrost termination thermostat; it should be closed when below 15 degrees F
5
Verify the evaporator fan shuts off during defrost by initiating a diagnostic defrost cycle
Pro Tip
This fix requires some technical knowledge. If you're unsure about any step, consider contacting support or a qualified technician.
Parts You May Need
Defrost heater (model-specific)
Defrost termination thermostat
Door gasket (if leaking)
Related Error Codes
0000/88CCCIdEFF
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