49.xxxx
Moderate
HP · Printers
Firmware exception occurred while processing print job data.
Quick Answer
Error code 49.XXXX on your HP Printers means: Firmware exception occurred while processing print job data.. This is usually fixable — see the step-by-step guide below.
Likely Causes
How to Fix It
1
Cancel all queued jobs at printer and server.
2
Restart printer.
3
Update printer firmware and drivers.
4
Print a simple test page from local USB/direct queue.
5
If recurring with one app/document, simplify print settings or regenerate file.
Pro Tip
This fix requires some technical knowledge. If you're unsure about any step, consider contacting support or a qualified technician.
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