ebs00p0013
Easy Fix
HP · Printers
HP app/device onboarding failed during setup or cloud registration.
Quick Answer
Error code EBS00P0013 on your HP Printers means: HP app/device onboarding failed during setup or cloud registration.. This is usually fixable — see the step-by-step guide below.
Affected Models
Likely Causes
How to Fix It
1
Open HP Smart and remove the stuck printer setup entry.
2
Restart printer, mobile device, and router.
3
Re-add printer using the same HP account.
4
Ensure phone and printer are on the same network during setup.
5
Retry onboarding after checking HP service status.
Pro Tip
This is a common issue that most users can resolve without specialized tools. Try the first step before moving on to more complex solutions.
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