HomeBrandsKenmoreWashing Machinesf7e5
K
f7e5
Moderate
Kenmore · Washing Machines
Shifter Assembly Fault (Top Load)
Quick Answer
Error code F7E5 on your Kenmore Washing Machines means: Shifter Assembly Fault (Top Load). This is usually fixable — see the step-by-step guide below.
Likely Causes
  1. Shifter assembly that controls agitation and spin mode switching has failed
  2. Actuator motor within the shifter is not responding to control signals
  3. Shifter position sensor is not accurately reporting the mode position
  4. Gearcase connected to the shifter has a mechanical failure
How to Fix It
1
Disconnect power and remove the rear access panel or tilt the machine back to access the shifter assembly at the bottom
2
Locate the shifter assembly attached to the gearcase and check its wiring connector for secure connection
3
Manually try to rotate the shifter to feel for proper detent positions
4
Test the shifter motor for continuity and proper resistance
5
Replace the shifter assembly if the motor or position sensor has failed
Pro Tip
This fix requires some technical knowledge. If you're unsure about any step, consider contacting support or a qualified technician.
Parts You May Need
Kenmore shifter assembly (part #W10913953)
Gearcase (if mechanically failed, part #W11130362)
Related Error Codes
F0E1F0E2F0E5F1E1F1E2
Video Guides
Loading video guides…
Search more on YouTube →