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Easy Fix
Samsung · Washing Machines
Door lock error - door is not properly closed or locked
Quick Answer
Error code dE on your Samsung Washing Machines means: Door lock error - door is not properly closed or locked. This is usually fixable — see the step-by-step guide below.
Affected Models
Applies to all models
WA40A3005AWWF42H5000AWWA44A3205AWWF45K6500AVWF45N5300AVWF45R6100AWWF45R6100ACWF45T6000AWWF45T6000AVWF45B6300ACWF45B6300AWWF45R6300AVWA45T3200AWWF46BG6500AVWF50R8500AVWA50R5400AVWA50R5400AWWA52DG5500AWWA54CG7150ADWA54R7200AVWA54M8750AVWV55M9600AVWA55CG7500AEWV60M9900AVWF46BB6700ADWF53BB8700AVWF53BB8700AT
Likely Causes
How to Fix It
1
Ensure the washer door is fully shut and you hear the latch click
2
Check that no clothing or items are caught between the door and the rubber gasket
3
Inspect the door latch and strike for visible damage or debris
4
Clean any debris from the door catch area
5
If the latch is damaged, replace the door lock assembly
6
Power cycle the washer (unplug for 2-3 minutes) and retry
Pro Tip
This is a common issue that most users can resolve without specialized tools. Try the first step before moving on to more complex solutions.
Parts You May Need
None usually required
Door lock/latch assembly (if mechanism is broken)
Related Error Codes