de2
Moderate
Samsung · Washing Machines
Door lock error related to on/off switch malfunction
Quick Answer
Error code dE2 on your Samsung Washing Machines means: Door lock error related to on/off switch malfunction. This is usually fixable — see the step-by-step guide below.
Affected Models
Likely Causes
  1. On/off switch is malfunctioning
  2. Door lock device has failed
  3. Control module circuit controlling the door lock is faulty
  4. Door hinge is warped or sagging preventing proper closure
How to Fix It
1
Ensure the door is fully closed and latched
2
Check the on/off switch for proper operation
3
Inspect the door hinge for warping or sagging
4
Power cycle the washer by unplugging for 2-3 minutes
5
If the error persists, the door lock device or control module may need professional service
Pro Tip
This fix requires some technical knowledge. If you're unsure about any step, consider contacting support or a qualified technician.
Parts You May Need
Door lock assembly
Control module (if faulty)
Related Error Codes
Video Guides
Loading video guides…
Search more on YouTube →