dn
Easy Fix
Samsung · Washing Machines
Software update is downloading (informational code, not an error)
Quick Answer
Error code dn on your Samsung Washing Machines means: Software update is downloading (informational code, not an error). This is usually fixable — see the step-by-step guide below.
Affected Models
Specific models affected
Likely Causes
How to Fix It
1
Keep the washer powered on and do not unplug during the update
2
The update typically takes about 15 minutes
3
The code will disappear automatically when the update is complete
4
Do not press any buttons during the update as controls will not respond
5
If the code persists for more than 30 minutes, contact Samsung support
Pro Tip
This is a common issue that most users can resolve without specialized tools. Try the first step before moving on to more complex solutions.
Parts You May Need
None required
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