e21
Easy Fix
Electrolux · Washing Machines
Drain Timeout - Water Not Pumping Out
Quick Answer
Error code E21 on your Electrolux Washing Machines means: Drain Timeout - Water Not Pumping Out. This is usually fixable — see the step-by-step guide below.
Affected Models
Applies to all models
Likely Causes
How to Fix It
1
Locate the drain pump filter access door at the bottom front of the washer and place towels and a shallow pan to catch water
2
Slowly open the drain pump filter cap and allow water to drain into the pan; remove and clean the filter of all debris
3
Inspect inside the pump housing with a flashlight for any remaining objects caught in the impeller
4
Check the drain hose for kinks and ensure it is installed at the proper height (between 24 and 96 inches from the floor)
5
If the filter is clean and the hose is clear, test the drain pump motor with a multimeter for continuity and replace if defective
Pro Tip
This is a common issue that most users can resolve without specialized tools. Try the first step before moving on to more complex solutions.
Parts You May Need
Electrolux drain pump assembly (part #137221600)
Drain pump filter/coin trap
Drain hose (if damaged or kinked beyond repair)
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