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E
e5c
Moderate
Electrolux · Washing Machines
Water Temperature Too High
Quick Answer
Error code E5C on your Electrolux Washing Machines means: Water Temperature Too High. This is usually fixable — see the step-by-step guide below.
Affected Models
Applies to all models
EFLS627UTTEFLW427UIWELFW7537AWELFW7637ATELTW7637AT
Likely Causes
  1. Heater relay on the control board is stuck on, continuously heating the water
  2. NTC temperature sensor has failed and is reading a lower temperature than actual
  3. Hot water supply connection is providing water that is far too hot (above 150 degrees F)
  4. Control board software glitch is not properly regulating the heater cycle
How to Fix It
1
Check the household water heater setting and ensure it is set to 120 degrees F
2
Disconnect power, remove the rear panel, and locate the NTC temperature sensor on the outer tub
3
Test the NTC sensor resistance with a multimeter (approximately 50k ohms at room temperature, decreasing as temperature rises)
4
If the sensor reads correctly, the control board heater relay may be stuck closed; inspect the board for burn marks near the heater relay
5
Replace the NTC sensor if it reads incorrectly, or the control board if the relay circuit is faulty
Pro Tip
This fix requires some technical knowledge. If you're unsure about any step, consider contacting support or a qualified technician.
Parts You May Need
NTC temperature sensor (part #137047800)
Main control board (part #137275308)
Thermometer for diagnostic verification
Related Error Codes
E11E13E21E23E35
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