3e
Moderate
Samsung · Washing Machines
Motor error - drive motor or Hall sensor malfunction
Quick Answer
Error code 3E on your Samsung Washing Machines means: Motor error - drive motor or Hall sensor malfunction. This is usually fixable — see the step-by-step guide below.
Affected Models
Likely Causes
  1. Hall sensor (tachometer) on the motor is faulty or out of range
  2. Wire harness connection to the motor Hall sensor is broken or loose
  3. Drive motor has failed
  4. Drum is overloaded with too many clothes
How to Fix It
1
Check if the drum is overloaded and remove excess items
2
Power off the washer, wait 30 seconds, power back on and start a new cycle
3
Unplug the washer and check the wire harness between the motor Hall sensor and the control board
4
Inspect the Hall sensor on the back of the motor for damage
5
Test the motor Hall sensor with a multimeter
6
If the Hall sensor tests bad, replace it; if good, the motor itself may need replacement
Pro Tip
This fix requires some technical knowledge. If you're unsure about any step, consider contacting support or a qualified technician.
Parts You May Need
Hall sensor (tachometer)
Drive motor (if motor has failed)
Wire harness (if damaged)
Related Error Codes
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