3e
Moderate
Samsung · Washing Machines
Motor error - drive motor or Hall sensor malfunction
Quick Answer
Error code 3E on your Samsung Washing Machines means: Motor error - drive motor or Hall sensor malfunction. This is usually fixable — see the step-by-step guide below.
Affected Models
Applies to all models
WA40A3005AWWF42H5000AWWA44A3205AWWF45K6500AVWF45N5300AVWF45R6100AWWF45R6100ACWF45T6000AWWF45T6000AVWF45B6300ACWF45B6300AWWF45R6300AVWA45T3200AWWF46BG6500AVWF50R8500AVWA50R5400AVWA50R5400AWWA52DG5500AWWA54CG7150ADWA54R7200AVWA54M8750AVWV55M9600AVWA55CG7500AEWV60M9900AVWF46BB6700ADWF53BB8700AVWF53BB8700AT
Likely Causes
How to Fix It
1
Check if the drum is overloaded and remove excess items
2
Power off the washer, wait 30 seconds, power back on and start a new cycle
3
Unplug the washer and check the wire harness between the motor Hall sensor and the control board
4
Inspect the Hall sensor on the back of the motor for damage
5
Test the motor Hall sensor with a multimeter
6
If the Hall sensor tests bad, replace it; if good, the motor itself may need replacement
Pro Tip
This fix requires some technical knowledge. If you're unsure about any step, consider contacting support or a qualified technician.
Parts You May Need
Hall sensor (tachometer)
Drive motor (if motor has failed)
Wire harness (if damaged)
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