ae
Moderate
Samsung · Washing Machines
Communication error between main control board and display board
Quick Answer
Error code AE on your Samsung Washing Machines means: Communication error between main control board and display board. This is usually fixable — see the step-by-step guide below.
Affected Models
Likely Causes
  1. Wire harness between the main control board and display board is loose or damaged
  2. Display control board has failed
  3. Main control board has failed
  4. Power surge or electrical interference
How to Fix It
1
Unplug the washer for 2-3 minutes to reset the control boards
2
Plug back in and restart - if the error does not reappear it was a temporary glitch
3
If the error returns, unplug the washer and check the wire harness connections between the main control board and the display control board
4
Reconnect any loose wires
5
If connections are secure, replace the display control board
6
If the problem continues, replace the main electronic control board
Pro Tip
This fix requires some technical knowledge. If you're unsure about any step, consider contacting support or a qualified technician.
Parts You May Need
Display control board
Main electronic control board
Wire harness (if damaged)
Related Error Codes
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