he
Moderate
Samsung · Washing Machines
Heating element or heating circuit error
Quick Answer
Error code HE on your Samsung Washing Machines means: Heating element or heating circuit error. This is usually fixable — see the step-by-step guide below.
Affected Models
Likely Causes
  1. Heating element has failed or burned out
  2. Heating circuit has a wiring fault
  3. Temperature sensor related to the heater is malfunctioning
  4. Hot and cold water supply hoses may be reversed
How to Fix It
1
Check that the hot and cold water supply hoses are connected to the correct inlets
2
If hoses are correct, unplug the washer and inspect the heating element for continuity using a multimeter
3
Check the wire connections to the heating element for loose or corroded contacts
4
If the heating element has no continuity, replace it
5
If the heating element is fine, check the temperature sensor and heating circuit wiring
6
Contact a Samsung service technician if the issue persists
Pro Tip
This fix requires some technical knowledge. If you're unsure about any step, consider contacting support or a qualified technician.
Parts You May Need
Heating element
Temperature sensor
Wiring harness (if damaged)
Related Error Codes
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