109
Easy Fix
Netflix · Streaming
General Netflix authentication/authorization failure during startup.
Quick Answer
Error code 109 on your Netflix Streaming means: General Netflix authentication/authorization failure during startup.. This is usually fixable — see the step-by-step guide below.
Affected Models
Likely Causes
How to Fix It
1
Set date/time automatically on the device.
2
Sign out and sign in again.
3
Restart app and device.
4
Clear app data.
5
Test account access on web browser.
Pro Tip
This is a common issue that most users can resolve without specialized tools. Try the first step before moving on to more complex solutions.
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