ui-800-3
Easy Fix
Netflix · Streaming
An error indicating that locally stored Netflix data on the device needs to be refreshed. The cached data used by the Netflix app has become outdated or corrupted.
Quick Answer
Error code UI-800-3 on your Netflix Streaming means: An error indicating that locally stored Netflix data on the device needs to be refreshed. The cached data used by the Netflix app has become outdated or corrupted.. This is usually fixable — see the step-by-step guide below.
Affected Models
Likely Causes
How to Fix It
1
Sign out of Netflix, then sign back in.
2
On your device, go to Settings > Apps > Netflix > Clear Data or Clear Cache.
3
Restart your streaming device by fully powering it off (unplug for 30 seconds).
4
Uninstall the Netflix app, restart the device, then reinstall Netflix from the app store.
5
On Roku: go to Home > Settings > System > Advanced system settings > Factory reset the Netflix channel.
Pro Tip
This is a common issue that most users can resolve without specialized tools. Try the first step before moving on to more complex solutions.
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