nw-3-6
Moderate
Netflix · Streaming
A network configuration error indicating that the device's network settings are preventing it from reaching Netflix. This often relates to custom network configurations or restrictive network environments.
Quick Answer
Error code NW-3-6 on your Netflix Streaming means: A network configuration error indicating that the device's network settings are preventing it from reaching Netflix. This often relates to custom network configurations or restrictive network environments.. This is usually fixable — see the step-by-step guide below.
Affected Models
Likely Causes
How to Fix It
1
Restart your router and modem by unplugging both for 30 seconds.
2
If using a VPN or proxy, disable it and try connecting to Netflix directly.
3
Check your router's firewall settings and ensure Netflix traffic is not being blocked (Netflix uses port 443 for HTTPS).
4
Try setting your DNS to automatic or use Google DNS (8.8.8.8 / 8.8.4.4).
5
If on a shared network (hotel, school, office), the network administrator may be blocking streaming services — try using a different network.
6
Connect your device directly to the modem via Ethernet to bypass router configuration issues.
Pro Tip
This fix requires some technical knowledge. If you're unsure about any step, consider contacting support or a qualified technician.
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