44 known error codes for this model

109 Easy Fix

General Netflix authentication/authorization failure during startup.

2-0 Moderate

Client networking stack could not establish a stable path to Netflix services.

3-0 Moderate

Network session handshake failed while opening Netflix content.

E100 Easy Fix

Account or authentication check failed during playback startup on Netflix.

E109 Easy Fix

Netflix app could not validate playback authorization for this session.

E114 Easy Fix

Netflix app sign-in or account sync state is invalid on this device.

E118 Easy Fix

Netflix account/device authorization check failed for playback.

ERR-0-1157 Easy Fix

A general Netflix error indicating an unexpected failure occurred during content loading or playback, which may require refreshing the app or checking the connection.

M7111-1331-5059 Moderate

A VPN or proxy detection error indicating Netflix has detected that you are using a VPN, proxy, or unblocker service that violates their terms of service.

M7111-1931 Moderate

A browser playback error indicating a problem with content delivery or DRM licensing in the browser, preventing video from playing.

M7111-5059 Moderate

A VPN or proxy detection error in the browser, indicating Netflix has detected you are using a VPN, proxy, or unblocker service.

M7121-1331-P7 Moderate

A browser playback error often related to DRM (Digital Rights Management) or an outdated browser that does not support the required playback technology.

M7353-5101 Easy Fix

A browser extension conflict error indicating that one or more browser extensions are interfering with Netflix playback.

M7361-1253 Easy Fix

A browser-based connectivity error that typically occurs in Chrome, Firefox, or Edge, indicating the browser cannot properly communicate with Netflix servers.

M7399-1260 Moderate

A browser error related to the video playback component, often occurring when the browser's media player encounters an issue loading or decoding the video stream.

M7701-1003 Easy Fix

A browser-based error indicating that stored Netflix data in the browser needs to be refreshed, typically related to cookies or cached content.

M7702-1003 Easy Fix

A browser error indicating Netflix cannot play content due to corrupted or missing browser data that needs to be refreshed.

NSES-500 Moderate

Netflix internal service request failed on the client endpoint.

NSES-UHX Moderate

Netflix client was unable to complete a required web-service call.

NW-1-19 Moderate

A network connectivity error indicating a complete failure to connect to Netflix, often due to the internet connection being down or severely restricted.

NW-2-4 Moderate

A network connectivity error similar to NW-2-5, indicating the device has lost its connection to Netflix servers due to a network issue.

NW-2-5 Moderate

A network connectivity error indicating the device cannot reach Netflix servers. This is one of Netflix's most common errors and points to a problem with the internet connection or…

NW-3-6 Moderate

A network configuration error indicating that the device's network settings are preventing it from reaching Netflix. This often relates to custom network configurations or restrict…

NW-4-7 Moderate

A DNS configuration error indicating the device cannot resolve Netflix domains, preventing it from connecting to Netflix's streaming servers.

NW-4-8 Moderate

A DNS configuration error indicating the device cannot resolve Netflix's domain names to connect to their servers.

NW-6-503 Easy Fix

A server error indicating Netflix's backend services are temporarily unavailable or experiencing issues.

S7361-1253 Easy Fix

A browser-specific error similar to M7361-1253, indicating a problem with the browser's ability to stream Netflix content, often related to DRM or security settings.

S7363 Easy Fix

A browser-based error indicating the browser cannot properly handle Netflix's streaming content, often related to security settings or browser configuration.

S7706 Easy Fix

A browser data error indicating that stored browser data related to Netflix needs to be cleared and refreshed.

TVQ-AUI-2 Easy Fix

An account user interface error indicating the Netflix app cannot properly load your account profile or user interface data.

TVQ-NW-100 Moderate

A network connectivity error on a streaming device indicating the device has lost its connection to Netflix's servers.

TVQ-NW-104 Moderate

A network error on a streaming device indicating a problem with the device's network connection that is preventing Netflix from loading content.

TVQ-PB-101 Easy Fix

A playback issue indicating that data stored on the device needs to be refreshed. The Netflix app's local data has become stale or corrupted and needs to be cleared.

TVQ-RND-100 Moderate

A device connectivity error indicating the streaming device is having trouble communicating with Netflix servers, often related to network hardware or signal issues.

TVQ-ST-103 Easy Fix

A stored data error on a streaming device indicating that Netflix's locally cached data is corrupted or outdated and needs to be refreshed.

TVQ-ST-119 Easy Fix

A stored data error indicating the Netflix app on the device has outdated or corrupted information that needs to be cleared.

TVQ-ST-120 Easy Fix

A stored data error similar to other TVQ-ST errors, indicating the Netflix app's local data needs refreshing to restore normal operation.

TVQ-ST-131 Easy Fix

A stored data error on a streaming device indicating the device needs to refresh Netflix's stored information, often occurring after a long period without use.

TVQ-ST-137 Easy Fix

A stored data error on a streaming device indicating Netflix needs to refresh its locally stored information to continue working properly.

TVQ-ST-149 Easy Fix

A stored data error indicating Netflix's app data on the device is out of date or corrupted, requiring a data refresh.

UI-113 Easy Fix

An authentication error indicating you need to sign in to your Netflix account again. The stored login session has expired or become invalid.

UI-3010 Easy Fix

A sign-in error indicating Netflix cannot authenticate your account, often due to expired credentials or a session issue.

UI-800-3 Easy Fix

An error indicating that locally stored Netflix data on the device needs to be refreshed. The cached data used by the Netflix app has become outdated or corrupted.

UI3012 Easy Fix

Netflix could not load a required UI session component on the current device.