e100
Easy Fix
Netflix · Streaming
Account or authentication check failed during playback startup on Netflix.
Quick Answer
Error code E100 on your Netflix Streaming means: Account or authentication check failed during playback startup on Netflix.. This is usually fixable — see the step-by-step guide below.
Affected Models
Likely Causes
How to Fix It
1
Sign out of Netflix, then sign in again.
2
Restart the device and reopen Netflix.
3
Clear Netflix app cache/data, then try again.
4
Confirm your account can sign in on netflix.com from a browser.
5
If the issue persists on only one device, reinstall the app.
Pro Tip
This is a common issue that most users can resolve without specialized tools. Try the first step before moving on to more complex solutions.
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