e114
Easy Fix
Netflix · Streaming
Netflix app sign-in or account sync state is invalid on this device.
Quick Answer
Error code E114 on your Netflix Streaming means: Netflix app sign-in or account sync state is invalid on this device.. This is usually fixable — see the step-by-step guide below.
Affected Models
Likely Causes
  1. Corrupt local account cache
  2. Account changed password recently
  3. Intermittent auth endpoint issue
  4. App version mismatch
How to Fix It
1
Sign out/in on the affected device.
2
Reset account password if sign-in is inconsistent.
3
Clear app cache/data.
4
Update Netflix app and OS.
5
Reinstall app if issue repeats.
Pro Tip
This is a common issue that most users can resolve without specialized tools. Try the first step before moving on to more complex solutions.
Related Error Codes
Video Guides
Loading video guides…
Search more on YouTube →