m7121-1331-p7
Moderate
Netflix · Streaming
A browser playback error often related to DRM (Digital Rights Management) or an outdated browser that does not support the required playback technology.
Quick Answer
Error code M7121-1331-P7 on your Netflix Streaming means: A browser playback error often related to DRM (Digital Rights Management) or an outdated browser that does not support the required playback technology.. This is usually fixable — see the step-by-step guide below.
Affected Models
Likely Causes
How to Fix It
1
Update your browser to the latest version.
2
In Chrome, go to chrome://components and update Widevine Content Decryption Module.
3
Try enabling or disabling hardware acceleration in your browser settings.
4
Clear your browser cache and cookies.
5
Disable browser extensions that may interfere with DRM content.
6
Try a different browser — Netflix works best on the latest versions of Chrome, Firefox, Edge, or Safari.
Pro Tip
This fix requires some technical knowledge. If you're unsure about any step, consider contacting support or a qualified technician.
Related Error Codes