m7361-1253
Easy Fix
Netflix · Streaming
A browser-based connectivity error that typically occurs in Chrome, Firefox, or Edge, indicating the browser cannot properly communicate with Netflix servers.
Quick Answer
Error code M7361-1253 on your Netflix Streaming means: A browser-based connectivity error that typically occurs in Chrome, Firefox, or Edge, indicating the browser cannot properly communicate with Netflix servers.. This is usually fixable — see the step-by-step guide below.
Affected Models
Likely Causes
  1. Browser cache or cookies are corrupted
  2. Browser is outdated and missing required DRM support
  3. Browser extensions are interfering with Netflix playback
  4. Network connectivity issue specific to the browser
How to Fix It
1
Clear your browser cache and cookies, then reload netflix.com.
2
Try using a private/incognito window to rule out extension conflicts.
3
Update your browser to the latest version.
4
Disable all browser extensions temporarily and try Netflix again.
5
If using Chrome, ensure Widevine Content Decryption Module is enabled at chrome://components.
6
Try a different browser (Netflix supports Chrome, Firefox, Edge, and Safari).
Pro Tip
This is a common issue that most users can resolve without specialized tools. Try the first step before moving on to more complex solutions.
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