nw-4-8
Moderate
Netflix · Streaming
A DNS configuration error indicating the device cannot resolve Netflix's domain names to connect to their servers.
Quick Answer
Error code NW-4-8 on your Netflix Streaming means: A DNS configuration error indicating the device cannot resolve Netflix's domain names to connect to their servers.. This is usually fixable — see the step-by-step guide below.
Affected Models
Likely Causes
How to Fix It
1
Change your DNS settings to use Google Public DNS: set Primary DNS to 8.8.8.8 and Secondary to 8.8.4.4.
2
Alternatively, use Cloudflare DNS: Primary 1.1.1.1, Secondary 1.0.0.1.
3
You can change DNS on your device directly or on your router (router setting applies to all devices).
4
After changing DNS, restart your device and router.
5
Flush your DNS cache: on Windows run 'ipconfig /flushdns', on Mac run 'sudo dscacheutil -flushcache'.
6
If the issue persists, contact your ISP to report DNS resolution problems.
Pro Tip
This fix requires some technical knowledge. If you're unsure about any step, consider contacting support or a qualified technician.
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