tvq-aui-2
Easy Fix
Netflix · Streaming
An account user interface error indicating the Netflix app cannot properly load your account profile or user interface data.
Quick Answer
Error code TVQ-AUI-2 on your Netflix Streaming means: An account user interface error indicating the Netflix app cannot properly load your account profile or user interface data.. This is usually fixable — see the step-by-step guide below.
Affected Models
Likely Causes
How to Fix It
1
Sign out of Netflix completely and sign back in.
2
Clear the Netflix app cache and data on your device.
3
Restart your streaming device.
4
Check your internet connection stability.
5
Try accessing Netflix from a different device or browser to determine if it is device-specific.
Pro Tip
This is a common issue that most users can resolve without specialized tools. Try the first step before moving on to more complex solutions.
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